Washington Football Team Front Office | Washington Football Team - WashingtonFootball.com
Dave Baldwin is Chief Ticketing Officer for the Washington Commanders. A member of Washington's executive leadership team, Dave oversees all the Team's ticketing functions, including Ticket Sales, Member Services, Group Sales and Ticket Operations. His responsibilities include growing and retaining Washington's Season Ticket Member Base, attracting new sales, as well as expanding the Team's non-football events business and helping to inform the vision for a new venue that is a premier destination for live entertainment.
Dave has a decade-long track record in building successful ticketing operations and business models that have delivered record-breaking ticket and suites sales and revenue growth at teams spanning the NFL, MLB, NHL and NBA. He has an equally strong record of hiring, training and developing talented leaders. He has coached dozens of sellers who grew into senior leadership positions throughout the industry and will help to advance the culture commitments established by Washington's leadership.
Previously, Dave served as senior vice president of ticket sales & service, sports & entertainment at Ilitch Holdings. In this role he oversaw all ticketing and premium sales new business and retention efforts for the Detroit Red Wings and Detroit Tigers. He developed leading-edge ticket sales strategies, created robust training and development programs, effectively leveraged social media and other digital sales platforms, and identified synergistic cross-selling opportunities, all while ensuring strong relationships with guests and strategic partners. Under Dave's leadership the Detroit Red Wings saw single-season new business growth of 80 percent in 2019 and the Detroit Tigers moved to the number one spot in the MLB during the 2020 sales campaign for new annual suites sold.
Prior to that, Dave was vice president of ticket sales and service for the Miami Dolphins. During his time with the Dolphins, the team led the NFL in new season ticket packages and new annual suites multiple seasons in a row. In addition, the franchise grew overarching ticket sales marks by 75 percent, and broke the NFL's group sales record by 40 percent.
Dave is originally from Grosse Pointe, Michigan and holds a Master of Business Administration from the University of Miami. He also holds a Bachelor of Arts from Aquinas College in Grand Rapids where he played varsity basketball. He and his wife, Mary, have two sons.